Privacy Policy

Effective Date: 22/05/2025

Welcome to Panchdhaga! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website (Panchdhaga.com) or use our services.

Information We Collect

We collect different types of information to enhance your shopping experience, including but not limited to:

a. Personal Information:

• Name
• Email Address
• Phone Number
• Shipping and Billing Address
• Payment Information (processed securely via third-party payment gateways)

b. Non-Personal Information:

• IP Address
• Browser Type and Version
• Cookies and Tracking Data
• Device Information
• Shopping Preferences

c. Order-Related Information:

• Product Selections
• Payment Status
• Order History
• Delivery Details

How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders
• To provide customer support and respond to inquiries
• To improve our website functionality and user experience
• To personalize product recommendations
• To prevent fraud and ensure security
• To send promotional emails and offers (with opt-out options)
• To comply with legal obligations

Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

• Third-Party Service Providers: Payment processors, shipping partners, analytics providers
• Legal Authorities: If required by law or in response to valid legal requests
• Marketing Partners: Only with your explicit consent for promotions and advertisements

Payment Security

All payments are processed through secure third-party gateways such as UPI, credit/debit cards, and net banking. Panchdhaga does not store or have direct access to your payment details.

Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These cookies help us understand user behavior and improve our website. You may disable cookies through your browser settings, but this may impact website functionality.

Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights & Choices

You have the right to:

• Access and request a copy of your personal data
• Correct or update your information
• Request the deletion of your data (subject to legal obligations)
• Opt-out of marketing communications

For any data-related requests, please contact us at help@Panchdhaga.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies before providing any information.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

Contact Us

For any questions regarding this Privacy Policy, please contact us at:

Panchdhaga
Email: help@Panchdhaga.com
Phone: +91 6377702922
Website: Panchdhaga.com

By using our website, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.